FAQ: Food Service & Retail
My Tea Brewer is Brewing the Tea Weak, What Can I Do to Make it Stronger?
Please use this checklist for troubleshooting measures:
- Check the Spray Head-confirm that none of the holes show any blockage. Cleaning the Spray Head Video.
- Check the temperature coming out of the brew basket, it should measure between 175-185 degrees fahrenheit. If it does not please reach out to us or your tea brewer manufacturer and walk you through this process.
- It is ideal to soak the spray head in a deliming solution once per month.
The Tea Machine is Brewing less Than it Normally does, How Do I Fix It?
When this happens it is usually a calibration issue. Here is a quick video on how to calibrate the tea brewer.
How Should I Care for my Tea Urns?
For best results remove the nozzles of the tea urns and let them soak overnight in a soapy solution.
Drain the urn of leftover tea and wash soapy water through the urn. If there is a label on the urn do not submerge it.
Can I Keep Tea Overnight?
For best results please brew fresh tea daily it will eventually begin to sour.